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Covid-19 Measures

Covid-19 Measures

Certified Agency

Committed to the well-being of our collaborators and clients, we have prepared ourselves for the implementation and reinforcement of biosafety measures in all our operations, to offer you a safe and calm travel experience.

Currently, we have the implementation of the biosafety protocols approved by the authorized institutions of our country and we were awarded the CHECK-IN SEAL and SAFE TRAVELS, which recognize that we comply with health and hygiene regulations worldwide.

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Safe Travels

Global Protocols & Stamp

Sello Check in Bogotapass

Check In

Protocols Certificate in Colombia

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Sustainability

Tourism Sustainability Certification

Covid - 19 Measures

Next, we inform you of the measures that we have established for the provision of our services. We recommend strict compliance, so together we will be able to take care of your health and that of our work team.

  1. All our vehicles are disinfected before and after each service.

  2. During the provision of our service you will be covered with a medical assistance card.

  3. In all services the use of face masks is mandatory for the safety of our clients and equipment.

  4. If you have any concerns or suggestions, contact our team at the following number +57 321 4820537, we are willing to help you.

  5. In case of feeling any symptoms, inform the driver or the company to carry out the corresponding process.

A person from our team will be waiting for you in an agreed place and will have a notice with your name so that you can identify it. In case of not seeing it easily, contact us at WhatsApp + (57) 321 4820537

  1. Keep in mind the following aspects:
    – Maintain distancing
    – Wear a mask
    – Perform constant hand cleaning
  2. Support with luggage handling will be avoided, each person must handle her suitcases.
  3. The driver will be the one who loads the luggage into the vehicle, with prior disinfection.
    Upon boarding the temperature will be taken and a personal disinfection kit provided.
  4. Remember to always wear the mask.
    (In case of having a temperature higher than 38 ° C, entry to the vehicle will not be allowed).
  5. During the tour, customers must fill out the health questionnaire through the digital form.
  1. Keep in mind the following aspects:
    – Maintain distancing
    – Wear a mask
    – Perform constant hand cleaning

  2. The unloading of luggage must be done by the hotel staff, otherwise it can be done by the driver.

  3. After entering the hotel, the client must comply with the biosafety protocols established by the hotel.

  1. Keep in mind the following aspects:
    – Maintain distancing
    – Wear a mask
    – Perform constant hand cleaning

  2. A single pick-up and drop-off point will be established.

  3. After entering the restaurant, the client must comply with the biosafety protocols established by the same.

  1. It is important that you are 10 minutes before at the agreed starting place.
  2. Always remember to use a mask and keep the minimum distance of 1.5 meters.
  3. Upon reaching the starting point, our driver will ask you to fill out a form with some control data.
  4. Subsequently, it will be carried out taking temperature.

 

IMPORTANT

  • If the temperature is higher than 38º C, the service will not be possible.
  • Before accessing the car, we will provide you with a PROTECTION KIT.
  • Within the vehicle the minimum distance will be sought.
  • When you arrive at the attraction, the driver and / or guide will tell you where you can wash your hands.
  • The driver and / or guide will give you directions for entering and getting off the vehicle during the tour.
  • Once you enter the attraction, you must follow the protocols determined by it.

We are committed to our clients, team and suppliers!

Neva Travels Co. Travel in Colombia with us and be part of this amazing idea. Excellent services, responsability and innovation. Our goal: your happiness.

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Information

  • Calle 16 # 4 – 67 local 11
    Edificio Continental, Bogotá
  • +57 744 3897
  • +57 321 482 0537
  • info@bogotapass.com
  • bogota.pass
  • Schedule at office:
    Monday to Friday: 9:00 to 17:30
    Saturday: 9 to 12, Sundays and Holidays Closed

Information

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  • Sustainability
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Legal Documents

In furtherance of the provisions of Article 17 of Law 679 of 2001, the agency warns to the tourist that exploitation and sexual abuse of minors in the country are sanctioned criminal and administrative according to the laws Privacy Policy Neva Travels SAS in compliance with the provisions of Law 1581 of 2012 which regulates the collection and processing of personal data, and establishes the legal guarantees to which all persons in Colombia for the proper treatment of such information

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Covid-19
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+57 3214820537
Online until 10:00 PM
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In order to help you in a reliable way, we require a minimum information about your travel ideas. Please fill the following information:

Select an estimated date for tours or services, number of people, language and tour/service:
Adult:*
Childrens (under 4 years):
Select Language*
Select Tour or Service*
Arrival Date*
Departure Date*
Do you want to choose any tour on the list? Check them out or ask for any specific:
Look for a tour/service not in this list, please write it down.
Select the type of transfer you wish to quote, transfers in/out or per hours. Do not forget ask about "Combos":
Hour required the service:
Pick up time:
Do you want any recommendation with your layover tour? We recommend at least 5 hours at the airport if your thinking about leaving.
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We like to know the subjects related or issues you concern. Please let us know.
COVID MEASURES
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